Season Ticket Member FAQ’s

Redeem any unused regular season tickets for seats to any regular season game, excluding Friday & Saturday home games. Tickets may be redeemed for tickets of equal or lesser value by contacting your Membership Services Representative ahead of the game you would like to attend. Subject to availability.
Please see the “How to Buy Additional Tickets at your Member Rate Guide” for a walkthrough guide on how to purchase additional tickets.
If you are still having trouble learning how to add-on tickets, please contact your Membership Services Representative or call 760.835.8778 for further assistance
Please click the “Refer A Friend” Tab for instructions on how to correctly refer a friend to receive your referral credit.
For any additional questions please contact your Membership Services Representative or call 760.835.8778.
For Coachella Valley Firebirds hockey games, any children under 2 years old do not need a ticket as long as they are able to be held throughout the game or share a seat with a guardian. They will not be allotted a seat.
As a Season Ticket Member, receive priority access to purchase Calder Cup Playoff tickets.
You should have received emails from your Membership Services Representative at the start of the Firebirds season. If you are unsure who your representative is, please call 760.835.8778 to be connected to your representative.