SELECT-A-SEAT Event

As a Coachella Valley Firebirds Season Ticket Member for the 2024-25 Season, we are inviting you to our annual online Select-A-Seat event on Saturday, July 27th using our Virtual Venue tool from your online Coachella Valley Firebirds Account Manager. 
 
Our Select-A-Seat event is designed to reward our Season Ticket Members with an opportunity to see all available seat locations from non-renewed members and new available inventory prior to the general public. During this online event, within your designated time slot you will be able to relocate your Season Ticket location to any of the available seats. If you do not find a more preferable location, you will retain your current seats for the 2024-25 Season.  
 
Select-A-Seat is a member benefit, not a mandatory event. If you are satisfied with your current season ticket location, you do not need to attend this online event. 

Time slots will be assigned based on account tenure, the date you first purchased your Season Ticket Membership.  
 
This is a virtual online-only event. You will need to log into your Coachella Valley Firebirds Account Manager to access the Select-A-Seat portal.  
 
Please note, our Membership Service Representatives will not be able to tell you which seating locations are available prior to your designated time slot.  

Premium Inventory will not be available during this event. If you are interested in upgrading your seats to a Premium Membership, please contact your representative directly. 

  • You can also download the relocation guide by clicking HERE
  • At the start of your designated time slot please log in to the Coachella Valley Firebirds Account Manager using your primary account email address and password. 
  • If you log in prior to your designated start time, you will see a countdown time of when your upgrade will start. While waiting, you can preview inventory by clicking on ‘Preview Now’. Keep in mind, these seats may not be available once it is time for you to upgrade. 
  • Once you have made your selection & went through the check out process, you will not be able to view available inventory or relocate your seats.  
  • Please note – this system allows for relocations, upgrades, and additional seats only; you cannot drop seats within the virtual venue tool. You will also not be able to leave any single seats.

Frequently Asked Questions:


Multiple seat blocks can be relocated at the same time through our Account Manager Virtual Venue tool. Example: if you currently hold seats 101/S/1-2 and 127/S/5-6 you will be able to move to 101/T/1-4 in the same transaction.
Once your designated time slot begins you will be able to log in as often as you would like throughout the event to check inventory, however each account will have only one opportunity to relocate their seats through the Account Manager Virtual Venue tool. Once you have selected seats & confirmed, you will no longer be able to see live inventory. 
Season Ticket Members will not be able to drop seats from their accounts in the Account Manager Virtual Venue tool. If you need assistance, please contact us at 760.835.8778 or via email at membership@cvfirebirds.com. 
Available inventory will change throughout the course of this event and a Membership Services Representative will not be able to tell you which seating locations are available prior to your designated time slot.
Each account is assigned to a designated time slot based off their account tenure and we are not able to change your time slot. If you wish to relocate seats together, you will need to log in to the later time slot option between the two accounts. Please note, we cannot hold or guarantee any specific locations. 
Inventory will be fluid and once the event is over the remaining open seats will be available for relocation directly through your Membership Services Representative following the next business day. 
If those seats are open and available at your assigned time slot during the event you are welcome to move into them. To maintain the integrity of the event and our loyalty program, all non-renewed and open inventory will be made available to Season Ticket Members based on their assigned time slot.  
Yes, you will be able to log in and relocate or upgrade your seats after your designated time slot and will be open until the event concludes.  
All Non-Renewed & Open available inventory. Premium Options will not be available. Please contact your representative for more information about Premium Seating. 
If you select a more expensive seating location or add additional seats, you will be charged upon check out for the difference to ensure you are compliant for the selected payment plan.
You can have up to 8 Full Season Seats on your account, this includes the seats you may be upgrading during the event.  If you would like to discuss owning more than 8 seats, please contact your Membership Services Representative directly.
No, the ownership of the seats you select must remain in the account holders name for the completion of one full season.